Back Office Troubles Pt 2

Back office

Back office functions are important because they are essentially the backbone of a company.

Instead of talking about the technical aspects of your back office functions, I have some tips on the nuts and bolts, to have an efficient back office which in turn can support your business.

Tip 01 – Daily activities

  • Last week we discussed the daily activities around.
  • sales, banking, purchases, petty cash, and stock.

Tip 02 – Debtors

  • If you sell any products or offer any services on terms, you will have debtors.
  • Sales are great when the money is in the bank.
  • The longer your debtor takes to pay you the higher the risk of bad debt.
  • Do you have a debtors collection procedure?

Tip 03 – Creditors

  • Any purchases that are not paid for immediately, form part of your creditors.
  • You can split your creditors into sundry creditors and creditors.
  • All creditors must be paid against a creditors recon, showing that you and your supplier agree on the amount due, and if not showing a list of reconciling items.

Tip 04 – Bank Recons

  • Reconciles what is moving in and out of your bank accounts.
  • What is still due and/or uncleared?
  • Lets you know what your actual bank balance should be.
  • Do you have a bank recon template?

Tip 05 – HR activities

  • Whether your staff uses a manual system, a clocking system, or a biometric system.
  • It is especially helpful to update staff activities at least weekly.
  • Things like sick leave, and annual leave. unpaid, late coming overtime, etc can be time-consuming and place extra pressure on month end.
  • Updating the information weekly helps a great deal.
  • Do you have an efficient payroll system, what about employee handbooks?

Tip 06 – To Follow

  • Debtor’s month-end statements and collection procedures.
  • Creditors’ month-end processes.
  • From Bank recons to cash flows.
  • Trial balance.
  • Payroll and recons.

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